Welcome to the MoveData Guide

Who are we?

MoveData is a Salesforce AppExchange application that connects information from fundraising platforms into Salesforce. We facilitate data integration through API connections or supported file types, enabling organisations to automate the transfer of fundraising data into Salesforce. We operate as a managed package within Salesforce, ensuring compatibility with existing Salesforce implementations. MoveData supports both Nonprofit Success Pack (NPSP) and Salesforce Nonprofit Cloud (NPC) configurations.

How is our Knowledge Base structured?

User Guide
Developer Guide
Troubleshooting
Reference
Ask MoveData Assistant

The User Guide is designed for non-technical, everyday users of MoveData. It contains practical information on how to use the platform for tasks such as managing fundraising integrations, monitoring data synchronisation between your fundraising platforms and Salesforce.

The Developer Guide is designed for technical users, administrators, and Salesforce Administrators working with MoveData. It contains in-depth technical information on system architecture, API integrations, data structures, and configuration options. This guide is ideal for developers and Salesforce Partners who need to understand how MoveData works at a technical level, customise system behavior, implement integration business rules, or troubleshoot complex technical issues.

Troubleshooting contains articles addressing issues you may experience when using MoveData, providing quick and easy solutions to Salesforce or connected platform errors.
Reference contains a suite of articles describing MoveData's different packages, and provides detailed technical information on schemas, variables, flows, objects, permissions and more for each MoveData package.

For personalised assistance, Ask MoveData Assistant allows you to submit a query and receive a structured AI response from our entire knowledge base, complete with links to relevant knowledge base articles.